VPS can't purchase even I have the amount in my MQL5 account

 
IT SAYS PAYMENT FAILED CONTACT CUSTOMER CARE
 
mahsoom:
IT SAYS PAYMENT FAILED CONTACT CUSTOMER CARE

Contact the Service Desk then, you may have a 'financial operations are limited' issue, check your profile page.

[Deleted]  
mahsoom:
IT SAYS PAYMENT FAILED CONTACT CUSTOMER CARE
Just contact customer service and be patient. They helped my resolve a similar issue within a few days.