My purchases are not shown on the MT5 platform
Make sure you are logged into your MQL5 account in MT5 >> Tools >> Options with your pejik login and NOT your email or any other and then check the Journal tab log for any messages or errors.
Eleni Anna Branou #:
Make sure you are logged into your MQL5 account in MT5 >> Tools >> Options with your pejik login and NOT your email or any other and then check the Journal tab log for any messages or errors.
I checked the Journal Tab and it says "Failed to get list of user products [403]. What does that mean?
Read this: https://www.mql5.com/en/blogs/post/753357
Hi there,
How come that my purchases are not shown on MT5 anymore, I never had a problem in the past with this issue. I am logged in in the MQ5 community but still can not update the existing purchases or seeing my purchases. What is the issue?