Cannot change phone number because I have no access to old number
I used to work in the USA and have since moved back to my home country. I want to change my phone number, but obviously I do not get the code sent to my old number. I tried using the MQL5 Helper, but it just says there are some issues and the team is working on a fix. Is there anything else I can do or should I just keep trying the helper until it eventually works?
- Help please
- About changing phone number
- change phone on mql5 profile
This can only be changed through the Service Desk so you need to get in touch with them.
Eleni Anna Branou #:
This can only be changed through the Service Desk so you need to get in touch with them.
This can only be changed through the Service Desk so you need to get in touch with them.
The only thing I can click is Create a request and after sending a custom message, I get the reply: " Something is wrong. The MQL5 team is already working to fix the issue. Please try again later."
Should I just wait a couple of days and try again?
Corne Kotze #:
The only thing I can click is Create a request and after sending a custom message, I get the reply: " Something is wrong. The MQL5 team is already working to fix the issue. Please try again later."
Should I just wait a couple of days and try again?
Try again tomorrow, probably something is not right.
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