API upgrade causing problems?

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I trade with an EA. Tonight my trades are hitting their targets, but not closing. A couple have actually gone passed the target and not closed. My broker says it might be due to an API upgrade that MetaQuotes did this weekend. Is that possible and what is the fix for this?
 
Impossible. Please ask broker support team to send us the details of your problem ticket.
 
It's not impossible. They have been trying to get details from you since yesterday but get no response. An API change is exactly the kind of thing that would cause limit orders not to close. My broker has other clients experiencing the same problem. None of my t/p limit orders are closing. Price hits my limit, and even goes past my limit and trade does not close.

Impossible. Please ask broker support team to send us the details of your problem ticket.
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