Arbitration

[Maverick Yumul]

Hello. I'm a customer here.  Just want to ask how long thus the support team of mql5 take action on my arbitration request? it's been 2weeks already waiting for them. Thank you in your reply's 

[Yashar Seyyedin]

Maverick Yumul:
your

I usually remind the service desk two weeks after opening the arbiteration case. Then they do what is necessary.