Fill Community tab of Metatrader 5 with your forum login and forum password.
Your forum login is ramnanansanjeev (do not use your eail for login) and password is your forum password.
After that - go to Navigator - Market - My Purchases -
and install your product.
If something is wrong so look at Metatrader journal about what was written there related to the error number.

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I am trying to download [Market product] on to my MetaTrader5, however, after I enter my login and password, the tab closes without downloading [Market product] or logging in. Can anyone help me?
Market product name redacted by moderator