Signal is lost

Eleni Anna Branou 2023.11.06 10:15 #1

Make sure that you've logged into your MQL5 account in MT5 >> Tools >> Options >> Community with your tomakaka login and NOT your email or any other and that you've done everything as described here: https://www.mql5.com/en/forum/336422

JONI Spd 2023.11.06 10:28 #2

Eleni Anna Branou #:

Make sure that you've logged into your MQL5 account in MT5 >> Tools >> Options >> Community with your tomakaka login and NOT your email or any other and that you've done everything as described here: https://www.mql5.com/en/forum/336422

I have done according to your instructions, but it still fails. I have also restarted my MT5, but it still doesn't connect, do I need to renew it?

Files:

Signal_Terputus01.png 96 kb

JONI Spd 2023.11.06 10:36 #3

JONI Spd #:

I have done according to your instructions, but it still fails. I have also restarted my MT5, but it still doesn't connect, do I need to renew it?

It should be that when the signal is suddenly cut off, just refresh it

Eleni Anna Branou 2023.11.06 10:43 #4

JONI Spd #:

I have done according to your instructions, but it still fails. I have also restarted my MT5, but it still doesn't connect, do I need to renew it?

Check that you have a valid subscription here: https://www.mql5.com/en/signals/subscriptions

and if you do, contact the Service Desk about it, probably something is stuck.