Need help getting my bots migrated
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I have found the help system absolutely useless and I am hoping someone can direct me to where/who can address the following issues. I have two demo accounts and I am attempting to start a bot in each one. I have VPS service in each account as well. Here are my actions and the subsequent error messages:
-on one account, there is a red box to the right of the 'MQL5 London . . .' and there is no 'Start' button on the VPS tab (both of these are bad). When I click on the 'Migrate' button it says one of two things
-- from "Network", "238577: trading has been disabled - disabled on server" OR it says from "Virtual Hosting", "6475210: cannot migrate, trading is not allowed on your account"
-on the other account, it does have a green triangle to the right of the 'MQL5 London . . .' and there is a 'Start' button on the VPS tab (both of these are good). But when I click on the 'Migrate' button it says:
-- from "Virtual Hosting", "6475210: cannot migrate, trading is not allowed on your account"
Does anyone know where I can go to in order to get these things addressed?