Lowered rating on a product without apparent reason

[Matthieu Jean Baptiste Wambergue]

Hello,

I recently released a new EA in the market, but it has a lowered rating due to its description.

The problem is that I don't see anything in the description that could cause this lowered rating. I have already read the market rules and the following post: https://www.mql5.com/en/forum/375547

Can anyone tell me what is not in line with market rules please?

 

My product: <...>

Thank you,

Matthieu

[Sergey Golubev]

Discussion about the products is prohibited on the forum.

[Matthieu Jean Baptiste Wambergue]

Sergey Golubev #:
Discussion about the products is prohibited on the forum.

So I have no way to understand what is wrong with the description because MQL5 support doesn't want to tell me the cause of this lowered rating...

[Sergey Golubev]

Ask them in the service desk.
And read first post of this thread once again: https://www.mql5.com/en/forum/375547

[Matthieu Jean Baptiste Wambergue]

Sergey Golubev #:
Ask them in the service desk.
And read first post of this thread once again: https://www.mql5.com/en/forum/375547

I know, the problem is that I already read this topic and I already created a ticket too, but they only tell me to read this topic.

Honestly I don't see anything on the description which could cause a lowered rating.

[Sergey Golubev]

Matthieu Jean Baptiste Wambergue #:
I know, the problem is that I already read this topic and I already created a ticket too, but they only tell me to read this topic.

Honestly I don't see anything on the description which could cause a lowered rating.

I do not think the forum users can help you.
They can help in case it is something to be obviously mistaken in description for example.
And as I understand - the rating is not changed immediately ...

By the way, if the service desk tells all the sellers for all their products about how to improve their descriptions to get the highest rating
so all the products on the Market will have the first/highers ... and why do we need the rating in this case if all the products will be on one/highest rating?

------------------

By the way, you should read the discussion on this thread, for example - on this page https://www.mql5.com/en/forum/375547/page15
where the users are experimenting with their description for the rating to be improved, and it may be gve you an idea about what to improve in your description.

[Eleni Anna Branou]

Matthieu Jean Baptiste Wambergue:
Hello,

I recently released a new EA in the market, but it has a lowered rating due to its description.

The problem is that I don't see anything in the description that could cause this lowered rating. I have already read the market rules and the following post: https://www.mql5.com/en/forum/375547

Can anyone tell me what is not in line with market rules please?

 

My product: <...>

Thank you,

Matthieu

It's quite clear what lowers your rating, your description is full of bullets and not larger paragraphs.

It is also not translated to all available languages.

You said that you've read the article about products description rating and quality, but I don't think you've done it properly.

So, before you attack MQL5.com on this, do your homework better first.

[Matthieu Jean Baptiste Wambergue]

Eleni Anna Branou #:

It's quite clear what lowers your rating, your description is full of bullets and not larger paragraphs.

It is also not translated to all available languages.

You said that you've read the article about products description rating and quality, but I don't think you've done it properly.

So, before you attack MQL5.com on this, do your homework better first.

Ok thank you, it wasn't an attack, I just wanted to understand.

Ok for the bullets I'll arrange this. For the languages, it's not a problem with my other EA.

[Lorentzos Roussos]

Matthieu Jean Baptiste Wambergue #:
Ok thank you, it wasn't an attack, I just wanted to understand.

Ok for the bullets I'll arrange this. For the languages, it's not a problem with my other EA.

You'll get more exposure with the language translations and more google juice . It's a good extra step :)

[Matthieu Jean Baptiste Wambergue]

Lorentzos Roussos #:

You'll get more exposure with the language translations and more google juice . It's a good extra step :)

Ok Lorentzos, thank you for this advise, so I'll make automatic translations with Google for the other languages.

[Fernando Carreiro]

@Matthieu Jean Baptiste Wambergue #: Ok Lorentzos, thank you for this advise, so I'll make automatic translations with Google for the other languages.

This is just my personal opinion, but when using "machine translations" add a line saying something like "(Google translation)", but translated into that language, so that the reader understands why, and not just think that you don't know how to write properly.