EA Seller Unresponsive



I've recently purchased an EA and the seller had written in its description "Contact me immediately after purchase for the best set file".

It has now been more than a day and the seller is unresponsive. I'm on a prop firm challenge and this is just unbearable. The EA also uses Martingale, which wasn't mentioned by the seller anywhere (and wasn't obvious in the backtest). Martingale is a big no no at the prop firm.

How to get my refund?

I want to purchase another EA that doesn't use Martingale.

Thanks in advance,


if you've opened and used the ea, mql  will not refund .