EA Seller Unresponsive

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Hi,

I've recently purchased an EA and the seller had written in its description "Contact me immediately after purchase for the best set file".

It has now been more than a day and the seller is unresponsive. I'm on a prop firm challenge and this is just unbearable. The EA also uses Martingale, which wasn't mentioned by the seller anywhere (and wasn't obvious in the backtest). Martingale is a big no no at the prop firm.

How to get my refund?

I want to purchase another EA that doesn't use Martingale.

Thanks in advance,

Shubham

 
if you've opened and used the ea, mql  will not refund .
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