MetaTrader4 Client issue - Please help

[Chulash]

I have an issue with the MT4 client in general. I tried many MT4 clients and none of them work for me.
Whenever I open any MT4, it always crashes inmediately without loading/showing any data.
This is the exception that causes the problem, it is from the crash log file:
Exception   : EXCEPTION_ACCESS_VIOLATION C0000005 at 1001EFA2 write to 76A40BD0
Does anybody know how to fix this?

"Add a program to the Data Execution Prevention exceptions list"
This is one of the possible solutions but the "terminal.exe" needs the DEP so it does not work, it can't be done
I have windows 10 64 bit OS.
MT5 clients work perfectly fine except MT4.

[Sergey Golubev]

About DEP in Windows 10 -

go to "Control Panel" - "System and Security" - "System"
and click on "Advanced system settings":

... "Advanced" - "Performance" - "Settings":

.. and you will find DEP, and add the file or files to be excluded from DEP (add terminal.exe and metaeditor.exe for example):

It may be necessary to restart PC after that.

[Sergey Golubev]

The other way is to uninstall MT4 and install "clean" MT4 ("clean" from the brokers).

How to install clean MT4 and any build of MT5 (3 examples with screenshots): this page

[Chulash]

Thank you for your quick answer Sir!
I tried the DEP method before, it cannot be done because the terminal.exe needs it, windows does not let you add the terminal exe to the exceptions list.
I also tried reinstalling the client many times, cleaned out the windows registry, nothing works.

[Chulash]

I downloaded and installed many different broker's MT4 clients, and none of them work as I said. Only MT5 clients work for me.

[Chulash]

I'm gonna try your #11 post method, the clean MT4 suggestion

[Chulash]

The clean mt4 clients don't work either. Same thing happens. Window shows for few seconds, won't load/show any data, just blank, then shut down.

[Sergey Golubev]

Chulash #:
The clean mt4 clients don't work either. Same thing happens. Window shows for few seconds, won't load/show any data, just blank, then shut down.

I can not help in this case sorry.
Because if MT4 is not running on Windows 10 (MT5 is running, but MT4 - not) so sorry - it may be some bug with your Windows for example.

I hope some other users may have the ideas about what to do with this situation ..

It may be your anti-virus, or firewall ...

[Chulash]

I managed to add the executable to the DEP exceptions, but the client still crashes. Now the exception is "Exception   : C0000005 at 1001EFA2 write to 75A50BD0" instead of the previous "Exception   : EXCEPTION_ACCESS_VIOLATION C0000005 at 1001EFA2 write to 76A40BD0"

[Chulash]

I think the exe needs some DLL related to graphics, like Microsoft Direct3D or something

[Chulash]

https://forex-station.com/app.php/attach/file/3386727

I think I need to manually paste these metaviewer dll-s into the folder