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Metatrader5 charts not updating (it's not the server)

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Zachary Wickes
121
Zachary Wickes  

Hi,

MT5,  Windows7, fresh install (latest build). 

All charts were working fine for the first week, now suddenly, none of them update. All charts seem completely frozen no matter what I do.

I have tested 3 different brokers  (Activtrades, MetaQuotes and Instaforex) - all demo accounts. I tried old demo accounts that were working last week, as well as creating new ones.  No luck. 

My startup journal contains no obvious errors and looks like this (my IP redacted as XXX...):

2015.01.31 08:29:25.979 Network '1911271': terminal synchronized with MetaQuotes Software Corp.
2015.01.31 08:29:25.760 Network '1911271': previous successful authorization performed from XXX.XXX.XXX.XXX on 2015.01.31 18:09:53
2015.01.31 08:29:25.760 Network '1911271': authorized on MetaQuotes-Demo through Access Point USA
2015.01.31 08:29:25.013 Terminal OpenCL not found, install the latest OpenCL driver for better performance
2015.01.31 08:29:24.935 Terminal MetaTrader 5 x64 build 1060 started (MetaQuotes Software Corp.)

I have un-installed and re-installed - no luck.

Any ideas? 

Thanks!

Zack. 


Alain Verleyen
Moderator
32774
Alain Verleyen  
Market is closed on week-end.
Zachary Wickes
121
Zachary Wickes  
angevoyageur:
Market is closed on week-end.

TY 

(newbie) :) 

david mackay
2320
david mackay  
M4ngo:

Hi,

MT5,  Windows7, fresh install (latest build). 

All charts were working fine for the first week, now suddenly, none of them update. All charts seem completely frozen no matter what I do.

I have tested 3 different brokers  (Activtrades, MetaQuotes and Instaforex) - all demo accounts. I tried old demo accounts that were working last week, as well as creating new ones.  No luck. 

My startup journal contains no obvious errors and looks like this (my IP redacted as XXX...):

2015.01.31 08:29:25.979 Network '1911271': terminal synchronized with MetaQuotes Software Corp.
2015.01.31 08:29:25.760 Network '1911271': previous successful authorization performed from XXX.XXX.XXX.XXX on 2015.01.31 18:09:53
2015.01.31 08:29:25.760 Network '1911271': authorized on MetaQuotes-Demo through Access Point USA
2015.01.31 08:29:25.013 Terminal OpenCL not found, install the latest OpenCL driver for better performance
2015.01.31 08:29:24.935 Terminal MetaTrader 5 x64 build 1060 started (MetaQuotes Software Corp.)

I have un-installed and re-installed - no luck.

Any ideas? 

Thanks!

Zack. 

I wonder about your firewall
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