*.hcc file is missing (deleted)

Guilherme Mendonca 2022.03.24 19:44

I have noticed that the "*.hcc" files have been deleted from History folder. The old ones, before 2018.

I have these files backup in another folder and I copied it again to the History folder, however MT5 had deleted the files again.

Does anyone know why this is happening?

Alain Verleyen 2022.03.24 21:39 #1

Guilherme Mendonca:

I have noticed that the "*.hcc" files have been deleted from History folder. The old ones, before 2018.

I have these files backup in another folder and I copied it again to the History folder, however MT5 had deleted the files again.

Does anyone know why this is happening?

What broker ?

Guilherme Mendonca 2022.03.25 02:42 #2

Alain Verleyen #:
What broker ?

XP Investimentos, from Brazil.

Name at platform: XPMT5-PRD

I tried to close the MT5 terminal, then copied the 2017.hcc file to history folder again, but when I open the MT5 terminal, the file is deleted.

It looks like something inside MT5 allows at most last 5 years.

Before:

After opened MT5 Terminal:

Security System - For Platform Installation - For Files and Folders -

Fernando Carreiro 2022.03.25 12:36 #3

Guilherme Mendonca #: It looks like something inside MT5 allows at most last 5 years.

I don't think so. On my broker I had ".hcc" files as far back as 2013 and when I brought up the Symbols Properties and went to the Bars section and requested data from 2008, it download much more than I requested and now I have ".hcc" files as far back as 2001 to 2022.

So, its not a MT5 issue. It might be a Broker issue.

EDIT: By the way, I'm using build 3211. What build are you using?

EDIT2: The above ".hcc" test was for GBPUSD. I don't have any experience with the Brazilian market or brokers.

Download MetaTrader 5 build Working with Projects - Extended Authentication - Accounts

Shino Unada 2022.03.25 15:10 #4

Files may be automatically deleted if they are corrupt or have some other anomaly.

Alain Verleyen 2022.03.25 19:29 #5

Guilherme Mendonca #:

XP Investimentos, from Brazil.

Name at platform: XPMT5-PRD

I tried to close the MT5 terminal, then copied the 2017.hcc file to history folder again, but when I open the MT5 terminal, the file is deleted.

It looks like something inside MT5 allows at most last 5 years.

Before:

After opened MT5 Terminal:

What symbol is this ?

You should talk to your broker, as Fernando said it's not a global MT5 issue but something related to the broker.

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