MQL5 does not verify my account till now!!!

Issam Kadhi 2022.03.01 11:05 #11

Sergey Golubev #:

Do not make it many times (because many tickets will be opened for your one case for the service desk, and the people in the service desk will be angry about it).
The chart-bot is always sending your request in case you are doing everything in correct way (look at my picture above).
And do not make it during the weekend (the service desk may be on weekend during the weekend).

can you share their email please.

Sergey Golubev 2022.03.01 11:08 #12

Issam Kadhi #:

can you share their email please.

I do not know their email.
You can use this procedure described on the post #9 (but please note that the service desk is established the priority for the tickets by itself so your ticket may be in low priority to reply for example ).

can't subscribe or make Get in touch with Purchases cancelled - payment

Issam Kadhi 2022.03.01 22:39 #13

Sergey Golubev #:
I do not know their email.
You can use this procedure described on the post #9 (but please note that the service desk is established the priority for the tickets by itself so your ticket may be in low priority to reply for example ).

i think that they didn't reply for 3 months means that they are not professionel and never means priority.

MQL5 does not verify my account till now!!! - page 2