Notifications take a long time to reach phone, but only with one ID. New MetaQuotes ID?

 

Hi, my Notifications take a long time to reach the phone. I tried with another ID on another phone, and they are almost instant. I think they "blacklisted" my ID, because due to a Indicator alert bug, I got like 30 Alerts at once. Since then I have been having this issue, even though I shut down all alerts for weeks to see if I got out of this "black list".

I tried re-installing the MT4 app on my phone to get a new ID, as this user ( https://www.mql5.com/en/forum/315649) but my ID stays the same.Even with a new MQL account and MT4 account.

I contacted service desk per recommended ( https://www.mql5.com/en/forum/322249 ) but I was told they dont deal with this issues, only financial.

https://www.mql5.com/en/forum/315311 . Found this post with the same issue, but no solution.


Can someone help please? Appreciate it, best regards to all

 





 
ElChirro:

Hi, my Notifications take a long time to reach the phone. I tried with another ID on another phone, and they are almost instant. I think they "blacklisted" my ID, because due to a Indicator alert bug, I got like 30 Alerts at once. Since then I have been having this issue, even though I shut down all alerts for weeks to see if I got out of this "black list".

I tried re-installing the MT4 app on my phone to get a new ID, as this user ( https://www.mql5.com/en/forum/315649) but my ID stays the same.Even with a new MQL account and MT4 account.

I contacted service desk per recommended ( https://www.mql5.com/en/forum/322249 ) but I was told they dont deal with this issues, only financial.

https://www.mql5.com/en/forum/315311 . Found this post with the same issue, but no solution.


Can someone help please? Appreciate it, best regards to all

 





Can you put multiple "MetaQuotes IDs" , that way if one receives and the other does not, then you can conclude if its your ID.