VPS renew problem

 

Hi!


Today the rental of the VPS server has expired, the auto renew option was active and the necessary funds were already credited to my account, but unfortunately I received the following message informing me of the failure of the renewal .. why?


Auto renewal disabled

Failed to auto renew VPS rental.

Rent VPS anew or re-enable auto renewal in your profile.

Find out more about your subscriptions in your MQL5.community profile

 
Pietro Ghizzoni:

Hi!


Today the rental of the VPS server has expired, the auto renew option was active and the necessary funds were already credited to my account, but unfortunately I received the following message informing me of the failure of the renewal .. why?


Auto renewal disabled

Failed to auto renew VPS rental.

Rent VPS anew or re-enable auto renewal in your profile.

Find out more about your subscriptions in your MQL5.community profile

Are you sure that you had the necessary funds including VAT for the subscription period in question?

 
Eleni Anna Branou #:

Are you sure that you had the necessary funds including VAT for the subscription period in question?

Yes. I've manually registered again the VPS wihout problem. 3 Months like the previous subscribed.