- Get in touch with developers using Service Desk!
- Financial operations are limited . Please contact our technical support team
- "Financial operations are limited."
I see now this message on my account: "Financial operations are limited. Please contact our technical support team", but when I click on the link to contact the support, I'm redirected on a non-existing page that shows me the message "404. The page does not exist". So, how can I contact the support team now in order to understand what's happening?! Please, help!
A small search at the bottom of this page would bring you here:
I already done that, but as I just wrote in my first message above, after click on Contact and requests page I'm redirected to the Contact us page, where after clicking on Create a request button, a chat with a bot operator pop up in the right bottom of the page asking me (starting a endless loop) if I have a mql5 account then to log in and restart the chat, all of this when I'm already logged in! (Look at Screenshot1 attached)
Alternatively, if I click directly on the Technical support team link on the top of the page, I'm redirected to a non-existing page that shows me the message "404. The page does not exist". (Look at Screenshot2 attached)
So, how can I contact the support team if I'm not even able to create a new ticket from all the available links?!
I already done that, but as I just wrote in my first message above, after click on Contact and requests page I'm redirected to the Contact us page, where after clicking on Create a request button, a chat with a bot operator pop up in the right bottom of the page asking me (starting a endless loop) if I have a mql5 account then to log in and restart the chat, all of this when I'm already logged in! (Look at Screenshot1 attached)
Alternatively, if I click directly on the Technical support team link on the top of the page, I'm redirected to a non-existing page that shows me the message "404. The page does not exist". (Look at Screenshot2 attached)
So, how can I contact the support team if I'm not even able to create a new ticket from all the available links?!
Choose any subject and right your issue.
![MQL5 - Language of trade strategies built-in the MetaTrader 5 client terminal](https://c.mql5.com/i/registerlandings/logo-2.png)
- Free trading apps
- Over 8,000 signals for copying
- Economic news for exploring financial markets
You agree to website policy and terms of use