Failed download product 'product name' [403]

 

Mine journal

2021.09.01 14:56:56.252 MQL4 Market: failed download product 'TripleH' [403]

2021.09.01 14:56:47.829 MQL5.chats: activated for 'YouuncleBob'

2021.09.01 14:56:47.742 MQL5.community: activated for 'YouuncleBob', balance: 0.00


1. I've already making sure that my Microsoft Edge is the latest version.


2. Login with username ( YouuncleBob )


The problem still can't be solved.

I don't want to waste the activation to re-download, as I've already experience this kind of issue more than once, I have few activation left.

 
Update: I can download new EA but still cannot updating my EA(TripleH).
 
I have a same issue, and not found the workable solutions as well
 
Nathan Kwan #:
I have a same issue, and not found the workable solutions as well

Most often, it fixes itself after few days.

But other times it is related to the computer OS.

If you give details of your system, maybe we can confirm it.

post an image of the first half dozen lines from your journal that describe your system and version of mt4/5.

This is a technical forum, so you need to give as much details as possible if you want any help. You will not receive any assistance or be asked any questions if you do not have the common sense to do that at same time as asking for help. Otherwise, if you get any responses, they will be like "we can not read your mind", or "we can not see your screen", or my personal fav "our crystal balls are cracked/broken".