MT5 deletes charts after restart, any solution?

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Dear All,

I am facing a problem with my MT5 terminals and I need your help solving it please.

I trade usin EA's , so I have few charts open. But when I restart the PC , some or all charts disappear.

I don't know why is this happening, but it is happening all the time.

Any suggestions to solve the issue?

Note: MT5 is updated to the latest version.

Thanks in advanced

Documentation on MQL5: Chart Operations / ChartOpen
Documentation on MQL5: Chart Operations / ChartOpen
  • www.mql5.com
ChartOpen - Chart Operations - MQL5 Reference - Reference on algorithmic/automated trading language for MetaTrader 5
 
AL MOOSAWI ABDULLAH JAFFER BAQER :

Dear All,

I am facing a problem with my MT5 terminals and I need your help solving it please.

I trade usin EA's , so I have few charts open . But when I restart the PC , some or all charts disappear.

I don't know why is this happening, but it is happening all the time.

Any suggestions to solve the issue?

Note: MT5 is updated to the latest version.

Thanks in advanced

Please specify your operating system and terminal build:

Forum on trading, automated trading systems and testing trading strategies

Very Glitchy MetaTrader

Vladimir Karputov, 2021.03.16 04:20

If you have a question, first of all you should show the first three lines from the 'Journal' tab


(select these lines, copy to the clipboard and paste into the message using the button Code). It should look like this:

2021.03.16 05:13:07.133 Terminal        MetaTrader 5 x64 build 3003 started for MetaQuotes Software Corp.
2021.03.16 05:13:07.134 Terminal        Windows 10 build 19042, Intel Core i7-9750H  @ 2.60GHz, 26 / 31 Gb memory, 842 / 947 Gb disk, IE 11, UAC, GMT+2
2021.03.16 05:13:07.134 Terminal        C:\Users\barab\AppData\Roaming\MetaQuotes\Terminal\D0E8209F77C8CF37AD8BF550E51FF075

 
Vladimir Karputov:

Please specify your operating system and terminal build:


Please find the attached picture

Files:
Error_MT5.jpg  40 kb
 
AL MOOSAWI ABDULLAH JAFFER BAQER :

Please find the attached picture

What do you do before closing: Do you switch chart profiles?


 
Vladimir Karputov:

What do you do before closing: Do you switch chart profiles?


In fact I do not close it manually.

Usually it closes by hard restart, when the windows get a new update it forces all applications to switch off.

 
AL MOOSAWI ABDULLAH JAFFER BAQER :

In fact I do not close it manually.

Usually it closes by hard restart, when the windows get a new update it forces all applications to switch off.

Answer, please:

 
Vladimir Karputov:

What do you do before closing: Do you switch chart profiles?


No, I just switch the terminal off.

 
I have a similar problem on Win11. I informed the developers.
 
Vladimir Karputov:
I have a similar problem on Win11. I informed the developers.

Lets hope for a quick solution from their side

 

I am also facing the same problem, Some charts history data are deleted on any random restart then chart start from latest time without history

I am using Custom Symbol

Looking forward for fix or solution

 
Please check beta build 3030.

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