charged twice for the purchase

[Illuma Lux]

hi there,

i did a purchase on a indicator and on first attempt the payment got declined.

then i used another payment method and it got approved but i got charged twice from my bank.

can you please refund my 55usd back.

Thanks

Fahad

[Sergey Golubev]

You can write to the service desk about it because they can check the payment (look at Contacts and requests link at the bottom of this page).