After Subscribe Signal, Can't enabled the signal.

[syambala]

Hallo,
recently i try to subscribe some signal. After subscribe and see that subscribtion active.

it already show that my subscribtion are active.
-
But when i try to enabled in MT5, the signal not detected.
Like This.

Do anyone have experience in this?

Thanks, Best regards.

[Marsel]

You've never been subscribed to a trading account 8227.

Also the first screenshot you provided is made under a different mql5.com user account.