ea i bought doesn't work any more

 

hi,

i bought an ea from mql5 a few months ago,

today the ea stopped working , i addressed to the author of ea and i was told that the ea stopped working because he was banned

so if i need to be refunded i should claim at mql5, its not his fault

finally who is responsible for this

did i lose my money ?

Files:
payment.png  8 kb
 
Demetres Vorizanakis:

hi,

i bought an ea from mql5 a few months ago,

today the ea stopped working , i addressed to the author of ea and i was told that the ea stopped working because he was banned

so if i need to be refunded i should claim at mql5, its not his fault

finally who is responsible for this

did i lose my money ?

Contact the Service Desk with your issue:

 
Eleni Anna Branou:

Contact the Service Desk with your issue:

i have already done this