How to Refund my balance

[Beny Wari]

I plan to buy a robot but my payment gets stuck in my MQL account until the price of the robot changes, and I cancel buying it, how do I get my money back? thank you

[Eleni Anna Branou]

Bunyamin Muhamad Wari:
I plan to buy a robot but my payment gets stuck in my MQL account until the price of the robot changes, and I cancel buying it, how do I get my money back? thank you

You can't withdraw non-earned funds/money from your MQL5 account.

[Hamed khamisabadi]

my payment gets stuck too 

if you found a way tell me.

[Efraim Monsale]

same, my hard earned money is stuck in mql and i want to withdraw it.

[[Deleted]]

Hamed khamisabadi:

my payment gets stuck too 

if you found a way tell me.

Money deposited on mql5 are only for spending you cant withdraw. You can use to purchase mql5 products, hire developers or pay for VPS...

[Keith Watford]

efraim monsale:
same, my hard earned money is stuck in mql and i want to withdraw it.

The only possible way is to contact the service desk