Check the subscription procedure just in case you missed something:
How to Subscribe to MT4 Signal - new instructions
https://www.mql5.com/en/forum/189731 (MT4)

How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)
- 2017.04.10
- www.mql5.com
Below are step by step instructions, of how to subscribe to a MΤ4 signal: 1. Register a MQL5 account: https://www.mql5.com/en/auth_register 2...

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Hi everyone, I recently subscribed to a signal here on MQL5 but I’m not receiving any of the trades on my MT4 platform ever-since I subscribed. The weird thing is that theres no errors in the logs whatsoever, so I’m quite clueless. Anyone got any idea perhaps on how I could get this sorted?