login issues

PLEASANTVIEW4599
16
PLEASANTVIEW4599  

I have just downloaded and installed the MQL5 platform.  I have logged into my FOREX account, but the platform will not allow me to do anything, no live data is being displayed, and no trades are possible.

Can anyone help? 

Sergey Golubev
Moderator
120290
Sergey Golubev  

If it is related to your trading account with some broker so - ask the broker about how to login.

Forum on trading, automated trading systems and testing trading strategies

Problem with taking a new order

Eleni Anna Branou, 2017.04.13 16:29

Check the pairs that are availble for trading, you maybe have to add some in order to be able to "trade".

Go to: View >> Symbols of your MT platform and add those that are not greyed.



If the problem persists, try to open a new demo account with another server.




Juvenille Emperor Limited
Moderator
15479
Eleni Anna Branou  
PLEASANTVIEW4599:

I have just downloaded and installed the MQL5 platform.  I have logged into my FOREX account, but the platform will not allow me to do anything, no live data is being displayed, and no trades are possible.

Can anyone help? 

Are you sure that you have logged into your account with the master and not the investor password, the first gives you full access on your account, the second only monitoring privileges.