Automatic Renewal

 

Hello. 

My VPS is due to renew in a few days and I cannot see where the card information is stored - I dont know which card is going to be debited. 

Can someone please advise me where I can find this information in my profile? 


Thanks

 
Matthew Finch:

Hello. 

My VPS is due to renew in a few days and I cannot see where the card information is stored - I dont know which card is going to be debited. 

Can someone please advise me where I can find this information in my profile? 


Thanks

The auto renewal option is only working if you have sufficient funds in your MQL5 account, so make sure you deposit the necessary amount.

https://www.mql5.com/en/users/mfinch/accounting/choosein
 
I am unable to activate auto renewal for my vps and the free trial will expire in a few mins? Paypal which is my preferred payment option is not working! Keeps saying payment failed. What do u do please?? Urgent!
 
301017713:
I am unable to activate auto renewal for my vps and the free trial will expire in a few mins? Paypal which is my preferred payment option is not working! Keeps saying payment failed. What do u do please?? Urgent!

If you can't deposit the necessary funds into your MQL5 account, there is nothing you can do.

Try with other means of payment.