Unable to withdraw locked funds in MQL5 account

 
I have two signal subscriptions <Deleted> that were cancelled back in March 2020.
Both provided a refund back to MQL5.
$79 is locked and $41 is sitting in balance.
How do I put these funds back into my personal account?
I cannot find a way to extract these funds.
Can you tell me what the process is to get my money back?
Regards
Glen King (gkfxtrading)
 
Contact the service desk.
Reason: