Issue with withdrawing funds

 

1.How long time perform additional verification of My account?


2.How long do I have to wait?

Why do I get this message when I already sent documentations and verified my identity months ago?

And how long will this process take?

And in the past, I was able to withdraw money.

Do you help me please.

Thanks

 
NITHI WIPHASURAJINDA:

1.How long time perform additional verification of My account?


2.How long do I have to wait?

Why do I get this message when I already sent documentations and verified my identity months ago?

And how long will this process take?

And in the past, I was able to withdraw money.

Do you help me please.

Thanks

Only the Service Desk can answer those question, so address these to them.

 
Eleni Anna Branou:

Only the Service Desk can answer those question, so address these to them.

I am not able to play MQL any more will you please return my 20 dollars amount back in my card I don't understand about it so please.
 
Suraj Neupane:
I am not able to play MQL any more will you please return my 20 dollars amount back in my card I don't understand about it so please.

MQL5 is not a toy to play and you cannot withdraw non-earned funds from your MQL5 account.

In any other case, contact the Service Desk at the bottom of this website: Contacts and requests.

 
i want to get my 100 back.. i cancelled this trading
 
Hatim Mohamed Ahmed Mohamed:
i want to get my 100 back.. i cancelled this trading

Read the posts above yours!

 
 I Want to delete my account and i need refund of my the money in my account
 
Bessong Kingsley:
 I Want to delete my account and i need refund of my the money in my account
Keith Watford:

Read the posts above yours!

 
I mistakenly found the demo account, how do I get this money back please. 
 
Philip Ezeani:
I mistakenly found the demo account, how do I get this money back please. 

You can't put money into a demo account, if you mean that you've deposited money into your MQL5 account, thinking that you will be able to trade with it, you need to contact the Service Desk:

 
Cancle treding and ful refund my payment
Reason: