Why charge me twice activation by my only one installation

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HO YUEN DAVID SIN
1007
HO YUEN DAVID SIN  
I installed once of the EA.  But I received twice of the installation notification.  Each time charged me one activation.  That means it reduce 2 activation for one installation.  This is unfair.   It is not according to the agreement.  This is the first time I have this unpleasant experience.  I don't know when this this will happen next time and for other EAs.  From where or who I can ask for the help for this terrible mistake by MQL5?
Juvenille Emperor Limited
Moderator
13053
Eleni Anna Branou  
HO YUEN DAVID SIN:
I installed once of the EA.  But I received twice of the installation notification.  Each time charged me one activation.  That means it reduce 2 activation for one installation.  This is unfair.   It is not according to the agreement.  This is the first time I have this unpleasant experience.  I don't know when this this will happen next time and for other EAs.  From where or who I can ask for the help for this terrible mistake by MQL5?

Contact the Service Desk about this, we can't help you here.

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