Why charge me twice activation by my only one installation
I installed once of the EA. But I received twice of the installation notification. Each time charged me one activation. That means it reduce 2 activation for one installation. This is unfair. It is not according to the agreement. This is the first time I have this unpleasant experience. I don't know when this this will happen next time and for other EAs. From where or who I can ask for the help for this terrible mistake by MQL5?
- Get in touch with developers using Service Desk!
- Are EA activations tied to the computer or the account?
- Loading problem on my VPS with rented EA
HO YUEN DAVID SIN:
I installed once of the EA. But I received twice of the installation notification. Each time charged me one activation. That means it reduce 2 activation for one installation. This is unfair. It is not according to the agreement. This is the first time I have this unpleasant experience. I don't know when this this will happen next time and for other EAs. From where or who I can ask for the help for this terrible mistake by MQL5?
I installed once of the EA. But I received twice of the installation notification. Each time charged me one activation. That means it reduce 2 activation for one installation. This is unfair. It is not according to the agreement. This is the first time I have this unpleasant experience. I don't know when this this will happen next time and for other EAs. From where or who I can ask for the help for this terrible mistake by MQL5?
Contact the Service Desk about this, we can't help you here.
