Virtual Server Not Active

[Alen Lim]

I just rent 6 month of virtual server. why the status say "stopped". how do enable it? or need to wait?

[Sergey Golubev]

You can try to synchronize (to migrate) your trading environment, and VPS will be started.

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General information: post #2

[Alen Lim]

Sergey Golubev:

You can try to synchronize (to migrate) your trading environment, and VPS will be started.

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General information: post #2

i try to synchronize but it fail, this is what i got

 

2020.06.25 14:34:07.950 Virtual Hosting: failed to connect to server 'MQL5 Tokyo 01'

[Sergey Golubev]

Alen Lim:

i try to synchronize but it fail, this is what i got

 

2020.06.25 14:34:07.950 Virtual Hosting: failed to connect to server 'MQL5 Tokyo 01'

You can wait when MQL5 Tokyo 01 server will be available for you, or you can move your trading account to the other server (you can only move it once in a week).

[Eleni Anna Branou]

Alen Lim:

i try to synchronize but it fail, this is what i got

 

2020.06.25 14:34:07.950 Virtual Hosting: failed to connect to server 'MQL5 Tokyo 01'

Login into your MQL5 account with the: beyondalen93 username and then try to right click on your MQL5 VPS in the Navigator window to synchronize (in MT4) or go down in the VPS tab (Toolbox window) and migrate in MT5.