Broker List will not populte - page 2

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Jef Lane:
hugosway-real3 is the server, live trades work just fine on my iPhone, I just want to connect it to my pc!

your prewious picture from mt5 platform

your broker hugosway mt4 platform

1. close your mt5 platform

2. go to your broker web page and download mt4 platform from there.

3. install mt4 platform and open it from your pc. 

4. fallow same steps on to mt4 platform message #1 

 
Jef Lane:
hugosway-real3 is the server, live trades work just fine on my iPhone, I just want to connect it to my pc!

I type hugo and the list was updated with hugosway servers -

But it is Metatrader 4 (MT4).
It is not MT5 (on your image above is MT5).

I found those hugo servers on MT4.

 
Sergey Golubev:

MT5?
It works for for MT5.
You can type first letters of the broker name, and press "Find your broker".
I types Crypto and pressed "Find your broker" button ... and I found Crypton :)
It works -


Jef trying to open his mt4 account into mt5 platform I think...

 
Jef Lane:
Your image is from MT5, but your broker is on MT4.
Look at my previous post.
 
Sergey Golubev:
Your image is from MT5, but your broker is on MT4.
Look at my previous post.

finally got it working,

if there was a phone number to call or an actual support email to contact, I would not have wasted 3 days, guess I'll have to get use to the company ghosting and doing things on my own


thanks for the help, happy trading

 
Check your firewall and allow MT4.  Worked for me.
 
Jeffrey M A Lane:

Hello,

The broker list will not populate on to enter a live account, only MetaQuotes Software corp.  


I asked for help from MQL5 but the were not at all interested in helping me with their product, shot me down and directed me to this forum


software is upto date, I deleted and reinstalled, still nothing,  works fine and connected ok on my iPhone, but nothing on pc, and no help whatsoever from MT4


is there something in settings I can do?  there is zero help from the platform 


can anyone help?

I found that if you search up 3 or less letters of the broker name then nothing will happen as in the list will not populate with possible servers, but if you type in 4 or more letters then it populates. Hope that helps.
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