Trades are not copied
Hello,
I subscibed to a VPS to automatically copy the trades of a signals but since more than 1 week no trades are copied.
In the history of the signal, I saw that trades have been done but nothing in my account. I checked parameters and everything seems ok, can someone help me?
Thank you in advance
Make sure that you are properly synchronized:
SYNCHRONIZATION OF SIGNAL SUBSCRIPTION
1. When you are subscribed to a signal, you should check frequently that your signal subscription is active and you are copying the trades perfectly. Please go to your MT4 Navigator window and right click on the VPS number, under your account. Click on the >> Journals, option.
2. On the Journals log file that opens, you should locate a: signal enabled, message along with details of your signal subscription, like the copying ratio etc.
3. If you see a: signal disabled, message then something is wrong, you should go over your MT4 or MT5 >> Tools >> Options >> Signals, tab settings again and then re-synchronize with your MQL5 VPS.
4. You should check for this: signal enabled, message regularly (once a day I would say), in order to ensure that you are copying the signal perfectly.
WARNING: After you finished with the synchronization of the signal subscription to the MQL5 VPS, you don’t need to tick the: Enable realtime signal subscription, option again in your local computer’s MT4/5 platform, because that way you will copy the signal twice and this is extremely dangerous !!!
WARNING: After you finished with the synchronization of the signal subscription to the MQL5 VPS, you don’t need to tick the: Enable realtime signal subscription, option again in your local computer’s MT4/5 platform, because that way you will copy the signal twice and this is extremely dangerous !!!
I just checked and as you said, I had a message "signal disabled", I synchronized the signal and everything seems to be ok now. I'll see today if the trades are copied.
Thank you very much for the explanation,
Kind regards
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Hello,
I subscibed to a VPS to automatically copy the trades of a signals but since more than 1 week no trades are copied.
In the history of the signal, I saw that trades have been done but nothing in my account. I checked parameters and everything seems ok, can someone help me?
Thank you in advance