Opened a ticket on 2020.05.11 morning. MetaQuotes disabled my accounts?
How do you expect us to know? This is a users' forum not Metaquotes. Only MetaQuotes can handle that. Contact Service Desk. Bottom of every page
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Please cancel my account restrictions - VPS for Forex - General - MQL5 programming forum #3
I want to close my account - MQL5 programming forum 2020.04.21
It's been 1 month … the service desk finally responds.
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in touch with developers using Service Desk! - General - MQL5 programming forum - Page 59 #584
2019.10.08
Hello,
something weird in here... Both my signals are disabled (Connection state: signal will be disabled due to a long time offline state.)
So overnight my 2 signals went off the monitoring (they were totally public, present in showcase). They are now in an not-existing area (not public, not private, not archive, not disabled).
I never changed server or even passwords. They have been traded here from day 0 since March.
Help desk is taking long time before telling me what is going on. In my humble opinion, too long time really.... Any idea on what is going on??
Thank you,
SA
If your accounts are genuine, then you have nothing to fear.
If your accounts are genuine, then you have nothing to fear.
I have no fear. I am simply kicked out for days with no reason therefore I am complaining about this delay.
I have no fear. I am simply kicked out for days with no reason therefore I am complaining about this delay.
Unfortunately this is the usual Service Desk response time.
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Hello,
something weird in here... Both my signals are disabled (Connection state: signal will be disabled due to a long time offline state.)
So overnight my 2 signals went off the monitoring (they were totally public, present in showcase). They are now in an not-existing area (not public, not private, not archive, not disabled).
I never changed server or even passwords. They have been traded here from day 0 since March.
Help desk is taking long time before telling me what is going on. In my humble opinion, too long time really.... Any idea on what is going on??
Thank you,
SA