Not able to Migrate my EA to VPS as it gives an error =- Migration Virtual hosting failed as it does not allow DLL

Keith Watford 2020.01.10 15:54 #1

Don't use anything that needs a DLL

Sergey Golubev 2020.01.10 15:55 #2

This is from VPS Rules -

No DLLs are allowed on a Virtual terminal. There is no physical capacity to use DLLs there.

Rules of Using the Virtual Hosting Service

www.mql5.com

Virtual Hosting Service offers for rent MetaTrader 4 and MetaTrader 5 virtual terminals located on Virtual Hosting Cloud network servers. The Virtual Hosting service is available to registered users of MQL5.com aged 18 and older. Use of Virtual Hosting service means that a User has accepted and agreed to these Rules of using the service. User...

Manish verma 2020.01.12 09:22 #3

thanks , I have already bought the EA so need to use the same , how do I get refund for VPS I thought ?

Sergey Golubev 2020.01.12 09:56 #4

Manish verma:
thanks , I have already bought the EA so need to use the same , how do I get refund for VPS I thought ?

The service desk is acting according to the rules so you should read VPS rules concerning the refund (if it is written about refund so - yes).

Rules of Using the Virtual Hosting Service

www.mql5.com

Virtual Hosting Service offers for rent MetaTrader 4 and MetaTrader 5 virtual terminals located on Virtual Hosting Cloud network servers. The Virtual Hosting service is available to registered users of MQL5.com aged 18 and older. Use of Virtual Hosting service means that a User has accepted and agreed to these Rules of using the service. User...