How to trade with my actual dollors

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Hi All wonder if you can help me I am new to MQL5 I have created my real account and I have transfered my money into my profile as deposit and it shows but It does not show in my history as a balance and cannot trade, please can you help me. Thanks
 
Have the same problem as Yolandie please help us
 

Seems, you confused mql5 forum account with the broker's trading account (wrong deposit).
We are the forum members, and we can not help you. You can write to the service desk.

 
How do we get our money back
 
58914725 Daniel:
How do we get our money back

Contact the Service Desk.

 
58914725 Daniel:
How do we get our money back

What part was difficult for you to understand?

Sergey Golubev:

Seems, you confused mql5 forum account with the broker's trading account (wrong deposit).
We are the forum members, and we can not help you. You can write to the service desk.

 

Hi Segey


Thanks for your feedback and advice, I thought I made that mistake. Thanks

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