Unable to Install Purchased EA

 

For the past few days I have been unable to install the product below.  I get the message "MQL4 Market: failed download product <Deleted>" in MT4.

I talked to the author of the EA and he said other people are experiencing the same issue.  I just want to verify that MQL5 is aware of the issue and working on it.

<Deleted>

 
mbake555: I just want to verify that MQL5 is aware of the issue and working on it.

Unlikely. Bug reports, should be posted in the MetaQuote's specific thread for your version. For example New MetaTrader 5 platform build 2170

The service desk is dealing with financial issues only for now. And any other issues/possible bugs/suggestions/ideas/etc should be discussed on the forum.
          Get in touch with developers using Service Desk! - MQL5 programming forum - #509 2019.05.21
 
mbake555:

Do not refer to specific market products/signals in your posts.

Reason: