Account recovery
When I try to make a payment to subscribe to a system no error message is given. I do get a message asking me to add my phone number but no fail message.
When I try to add a phone number I then appear to get my password wrong, which is strange because it is noted in my password system - I think that must have been for an earlier test account before I went live.
Then when I input my email address (which is quite long for spam filtered - 29 characters, is that too long?) - I get 'email invalid'. Again, this is strange because I have copy/pasted it from the profile page on this site (I am still logged in from before).
Can anyone comment on any 1 of the 3 stages of fail here?
Reset your password if the problem persist.
Don't copy paste your e-mail. type your e-mail there.
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When I try to make a payment to subscribe to a system no error message is given. I do get a message asking me to add my phone number but no fail message.
When I try to add a phone number I then appear to get my password wrong, which is strange because it is noted in my password system - I think that must have been for an earlier test account before I went live.
Then when I input my email address (which is quite long for spam filtered - 29 characters, is that too long?) - I get 'email invalid'. Again, this is strange because I have copy/pasted it from the profile page on this site (I am still logged in from before).
Can anyone comment on any 1 of the 3 stages of fail here?