Make sure that you've completed all the steps below:
1. Open your MT4/5 terminal, locally in your computer.
2. Load your EA on the chart of the currency pair you want to trade.
3. Setup your EA settings.
4. Click the Autotrading button and make sure that you see a smiling face on the upper right corner
of your chart.
5. Right click on the MQL5 VPS server, in the Navigator window >> Synchronize experts, indicators.
6. Right click on the MQL5 VPS server >> Journals and make sure you read in the log file something like: 1 chart, 1 EA, 0 custom
indicators, signal disabled.