Positions opened i didn't request

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Hi,

I'd subscribed a signal on 10th of june, , for one month.


I'd suspended it on 18th of june on MQL5

Without reactivating my signal, I see on my MT4 platform that 18 positions have been opened on 1rst of july in a laps of 5 seconds (between àh00mins30sec and 0h00min35sec)

and have all been closed 20 seconds later.

Is mql5 responsible from this bad managing of my subscription ?


Thanks.

André

 
Subscriber accepts all execution risks when subscribing to a signal. You can contact the service desk so that the problem can be resolved.
 
17Fleurs:

Hi,

I'd subscribed a signal on 10th of june, , for one month.


I'd suspended it on 18th of june on MQL5

Without reactivating my signal, I see on my MT4 platform that 18 positions have been opened on 1rst of july in a laps of 5 seconds (between àh00mins30sec and 0h00min35sec)

and have all been closed 20 seconds later.

Is mql5 responsible from this bad managing of my subscription ?


You forgot to mention that you also had rent VPS on this trade account. We don't see in site logs that can confirm you have suspended your signal subscription from your profile - https://www.mql5.com/en/signals/subscriptions

You didn't provide any logs neither from your PC terminal logs nor ones from rented VPS

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