Application for Seller issues

 

I'm trying to apply for seller but I have 2 issues.

1. the autocompletition form set my name as "Riccardo" intead of "Francesco".

2. I submit my passport photo but it was always rejected (The image does not meet the requirements.).

I leave messages to the comments section but nobody answer me and I don't know how to change the name on my profile and why the password photo is not valid.

There is another section or email to contact in order to fix these problems?

Thanks.