Honestly the "Financial operations are limited" error is getting on my nerves! - page 2

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Alain Verleyen:
It happens because you are accessing the site simultaneously with different software (Window, Mobile, browsers...) and/or IP. You should try to always disconnect before connecting on an other device/software.
Thanks Angevoyageur thats a good lead. I usually do that. Lately I normally keep the site logged in on both pc and android phone for quick access.
 
But why does service desk take too long to sort issues. The error is still there.
 
Still not sorted two weeks later...
 
Tonny Obare:
Still not sorted two weeks later...

hi tonny, how your problem solved finally? i have the same problem now

 
Alireza Yadegar:

hi tonny, how your problem solved finally? i have the same problem now

My issue got sorted. It takes a while.

 

tonny how were you able to resolve the issue.

 
I have this issue since November 2019. Mine is still going...
 
I'm facing similar problem. I tried to deposit and did not realise balance in card wasn't enough. After the system rejected my card due to insufficient balance, they block my account for finance services.  This is really aching because I have to pay my developers
 
Tonny Obare #:
Now when will this issue be solved. Still open in service desk. Im highly rated user almost overtaking Sergey's rating points.
I'm having the same issue right now I purchased a trading assistant & it said installation failed but they billed my card. 4 years later looks they still havn't fixed the issue. 
 
Samurai114 #:
I'm having the same issue right now I purchased a trading assistant & it said installation failed but they billed my card. 4 years later looks they still havn't fixed the issue. 

Same issue is the following:
you got "financial operations are limited" banner on the top of the forum, and you should contact with the servuce desk.
If you did not have "financial operations are limited" banner so you do not have same issue (you have some different issue).

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If you purchased the Market product (if money/fund already came from your bank to the Market) so this product is listed on your profule here:
https://www.mql5.com/en/users/samurai114/market

If the product is listed on your profile so you can install it in your Metatrader, and you should look at the Metatrader journal in case of any error;
If it is error 403 so read this thread  Installation is failed (because this error 403 has nothing to do with the Market as it is related to your computer/OS and/or your VPS you are using for your Metatrader).

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