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issue with signal subscription

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David Palasz
30
David Palasz 2014.05.20 23:12 

hi guys

I've been using this software for a day previously I did actualy use a signal subscrypt. from Copenhagen could easly access all the data available and use it prior,but now dont know why I can't access any of the signals available. Obviosuly when I try to subscribe it asking for a login and password so once I typing it in nothing happening alike the password or login were wrong but they aren't.

 

Do anyone know or had a similar problem before?? 

Rogerio Figurelli
Moderator
39672
Rogerio Figurelli 2014.05.22 10:20  
10044223:

hi guys

I've been using this software for a day previously I did actualy use a signal subscrypt. from Copenhagen could easly access all the data available and use it prior,but now dont know why I can't access any of the signals available. Obviosuly when I try to subscribe it asking for a login and password so once I typing it in nothing happening alike the password or login were wrong but they aren't.

 

Do anyone know or had a similar problem before?? 

Are you sure your broker really offer trading signals?
David Palasz
30
David Palasz 2014.05.22 13:26  

Yes I am sure. I used it when I first join the platform but after a day when I tried to change subscription next day I wasn't able to subscribe

Rogerio Figurelli
Moderator
39672
Rogerio Figurelli 2014.05.22 13:51  
10044223:

Yes I am sure. I used it when I first join the platform but after a day when I tried to change subscription next day I wasn't able to subscribe

Thanks, so if your account is all OK too, with money of course, I suggest you contact Service Desk.
David Palasz
30
David Palasz 2014.05.22 14:38  

is there a service desk??

Sergey Golubev
Moderator
93763
Sergey Golubev 2014.05.22 14:42  
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