Balance not showing up on platform

[Anyika Kamal]

I having a problem bringing up my acc balance info on the mt4 platform. When I login to my acc/platform, my acc balance is not shown. How do I have my funds transfered back to my Forex.com Acc?

[Sergey Golubev]

MetaTrader 4 Help - Client Terminal – User Guide  

[Sergey Golubev]

If you are looking for account balance info so I think - you are already having trading demo (or trading real) account with the broker.
So, login to yout account in Metatrader to see -

[Sergey Golubev]

Where Do I start from?
https://www.mql5.com/en/forum/212020 
MetaTrader 4 Help - Client Terminal – User Guide  
MetaTrader 5 Help - Trading Platform — User Manual

[Anyika Kamal]

Sergey Golubev:

If you are looking for account balance info so I think - you are already having trading demo (or trading real) account with the broker.
So, login to yout account in Metatrader to see -

I have both a demo and Live acc. The balance used to appear but now it doesn't

[Prabir Paul]

Do the following steps:

(1) Uninstall your account

(2) Delete all user data. Option will appear during installation.

(3) Install platform again.

(4) Enter id, password and server address correctly

I hope you'll have no problems at all. For DEMO account, if it is unused for long time, it will not work.

Thanks

Paul

[KOLADIPO]

why is EGlobalTrade-Classic1 not showing in my MT4 platform server?