Account block

Graeme Ackroyd 2014.05.15 00:08

Ive had my MQL5 account blocked for some reason. Anyone had similar trouble?

Rodrigo Malacarne 2014.05.15 00:57 #1

1657724:

Ive had my MQL5 account blocked for some reason. Anyone had similar trouble?

Please write to the Service Desk.

Graeme Ackroyd 2014.05.15 22:59 #2

Malacarne:
Please write to the Service Desk.

I have written to the service desk a few times but no reply this week.

Ive also emailed them.

is it an automatic thing or does someone control blocking?

Alain Verleyen 2014.05.16 08:47 #3

1657724:

I have written to the service desk a few times but no reply this week.

Ive also emailed them.

is it an automatic thing or does someone control blocking?

Which account is it ? Which ticket number ?

Graeme Ackroyd 2014.05.16 21:48 #4

Account 1657724

Ticket number 1010295

Thanks for your help.

Alain Verleyen 2014.05.16 22:24 #5

1657724:

Account 1657724

Ticket number 1010295

Thanks for your help.

It's not blocked, you are posting here. What are you talking about ?

Graeme Ackroyd 2014.05.17 22:25 #6

Its a Financial block. Anything to do with finance I'm barred.

Alain Verleyen 2014.05.17 22:30 #7

1657724:
Its a Financial block. Anything to do with finance I'm barred.

Are you really thinking someone here can unblock your financial operation ? Only ServiceDesk can answer you.