Pls help!!! Have purchased the signal subscription but encounter error "'Signal - subscription not found".
Dear Sir,
I have purchased the signal (see below journal) but it is not working.
Error "7961897': Signal - subscription not found".
Please investigate urgently. Tks.
2018.11.13 03:29:22.808 '7961897': Signal - subscription not found
2018.11.13 03:29:21.999 '7961897': previous successful authorization performed from 219.75.114.57
2018.11.13 03:29:21.373 '7961897': login datacenter on Pepperstone-Demo02 through NY DC (ping: 270.18 ms)
=================================================
2018.11.13 03:20:08.937 Automated trading enabled
2018.11.13 03:17:57.052 '7961897': Signal - selected 'PayPal' payment system to subscription signal [485078] for 38.00 $
2018.11.13 03:13:16.389 '7961897': ping to current access point NY DC is 270.18 ms
2018.11.13 03:13:15.083 '7961897': Signal - subscription not found
2018.11.13 03:13:14.409 '7961897': previous successful authorization performed from 219.75.114.57
2018.11.13 03:13:13.747 '7961897': login datacenter on Pepperstone-Demo02 through NY DC (ping: 267.98 ms)
2018.11.13 03:13:11.253 '7961897': login on Pepperstone-Demo02 through NY DC (ping: 267.98 ms)
Lee
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Dear Sir,
I have purchased the signal (see below journal) but it is not working.
Error "7961897': Signal - subscription not found".
Please investigate urgently. Tks.
2018.11.13 03:29:22.808 '7961897': Signal - subscription not found
2018.11.13 03:29:21.999 '7961897': previous successful authorization performed from 219.75.114.57
2018.11.13 03:29:21.373 '7961897': login datacenter on Pepperstone-Demo02 through NY DC (ping: 270.18 ms)
=================================================
2018.11.13 03:20:08.937 Automated trading enabled
2018.11.13 03:17:57.052 '7961897': Signal - selected 'PayPal' payment system to subscription signal [485078] for 38.00 $
2018.11.13 03:13:16.389 '7961897': ping to current access point NY DC is 270.18 ms
2018.11.13 03:13:15.083 '7961897': Signal - subscription not found
2018.11.13 03:13:14.409 '7961897': previous successful authorization performed from 219.75.114.57
2018.11.13 03:13:13.747 '7961897': login datacenter on Pepperstone-Demo02 through NY DC (ping: 267.98 ms)
2018.11.13 03:13:11.253 '7961897': login on Pepperstone-Demo02 through NY DC (ping: 267.98 ms)
Lee