Download new purchase from MQL5 website

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I receive a message "you will need a new app to open this MQL4Buy. How can I download my purchase and into MT4. Please help
 

Are you on Linux or MacOS?
I mean: your computer is not on Windows?

I am asking because the Market does not work for Linux/Mac.

 
Hi, no am getting the message on Windows
 
276371:
Hi, no am getting the message on Windows

Windows 8?
Windows 10?
Do you have IE (internet Explorer browser) installed on your PC?

I am asking because some people (who used Linux and Mac) had this MQL4Buy error in past ... and "MQL4Buy + proxy" issue

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If you bought some product from the market (or want to use demo or any) - try to download directly from Metatrader (not from webpage): 

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Where can I see my purchases? 
https://www.mql5.com/en/forum/9950/page70#comment_2564931  

How to Install an Earlier Purchased Application
https://www.metatrader5.com/en/terminal/help/market/market_buy

How to Test a Trading Robot Before Buying
How to Test a Trading Robot Before Buying
  • www.mql5.com
Buying a trading robot on MQL5 Market has a distinct benefit over all other similar options - an automated system offered can be thoroughly tested directly in the MetaTrader 5 terminal. Before buying, an Expert Advisor can and should be carefully run in all unfavorable modes in the built-in Strategy Tester to get a complete grasp of the system...
 
Think I just resolved it thanks for help though. I had MT5 on my comp instead of MT4 and therefore not picking it up
 
276371:
Think I just resolved it thanks for help though. I had MT5 on my comp instead of MT4 and therefore not picking it up

I think, next time - it may be good to buy directly from Metatrader (not from Market page).

 
Noted thanks
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