How to contact support.

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MkVilly
219
MkVilly  

  I have problems with my profile but I can not find where to contact support. I sent a message in comments 10 days ago and there is no response.



Marco vd Heijden
Moderator
8434
Marco vd Heijden  
What is the problem ?
MkVilly
219
MkVilly  
Marco vd Heijden:
What is the problem ?

My VPS is frozen.

MkVilly
219
MkVilly  
Mack Willy Matsuura Garcia:

My VPS is frozen.

I want to change my full name to just nickname. It is not possible because the page does not allow deletion.

Marco vd Heijden
Moderator
8434
Marco vd Heijden  

Now you have stated 3 different problems.

  • Profile
  • Problem with VPS
  • Change name
What's it gonna be ?

You can not change your name.

Have your profile deleted and make a new one without seller verification.

If you want to sell something, it's not possible to use a nickname.
MkVilly
219
MkVilly  
Ok, I keep the current account, however, how to fix the VPS problem?
Marco vd Heijden
Moderator
8434
Marco vd Heijden  
I do not know what you mean by frozen.
MkVilly
219
MkVilly  
Marco vd Heijden:
I do not know what you mean by frozen.

Can not move to another account, does not start the current account

Marco vd Heijden
Moderator
8434
Marco vd Heijden  
What does the log say ?
MkVilly
219
MkVilly  
Mack Willy Matsuura Garcia:

Can not move to another account, does not start the current account

The message: Error saving data appears.

Marco vd Heijden
Moderator
8434
Marco vd Heijden  

You can find a contact method at the bottom of every page.




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