How to insert images in service desk properly ?

 

Hello,

i hope anybody can maybe help me. I have an open service desk ticket, where i insert about 10 screenshots in jpg format. Now i received the follwoing answer from the service:


" Sorry , we can't download and open every file. You can insert pictures properly, ask on forum how to do it if you don't know yet"


Maybe can someboday help me please and tell how i can attach the images properly. I am not a computer expert and dont know really what to do.


Thanks for any help!

 

Thanks a lot! :)