Hi guys, I mistakenly moved my signal to the wrong broker and now I can't see it on MT5 anymore.
Also, I don't see the option to move signal as I used to see on the cog.
Do you guys have any idea?
You can't move a signal.
What exactly do you mean?
When you click on the cog you can see an option "Move subscription" like this:
When you click on "Move subscription" you'll be able to change the broker server and the login:
What happened is that I moved it to the wrong server and now I don't have the "Move subscription" option under the cog anymore.
Do you get it?
I see, thats a new option from MQL5 and its good news, because a lot of subscribers were asking for this.
As for your problem, I don't know, maybe the move option is only valid once, or you need some time, before you move it again.
You can contact the Service Desk (4th option) about it.
Yeah, I hope it's just a matter of time and I'll be able to move it back.
They say to use the Service Desk to request things, can I use it to ask questions like this?
They've downgraded the Service Desk to financial matters only.
They usually don't deal with this kind of things anymore.
Well done Bruno!