MT4 not connecting After Windows Update

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Francis Dogbe
10110
Francis Dogbe  

Hi, Please i have a problem with my MT4 platform. After i upgraded my Windows 10 OS to the latest version my MT4 not connecting to the internet . I use Microsoft Surface Book.

Anyone having the same problem?

I need help urgently

Thanks

Carl Schreiber
Moderator
7124
Carl Schreiber  
Just write top right in the seach field (the lense) Win 10 and you'll find alot about this problem and what to do!
Francis Dogbe
10110
Francis Dogbe  
Carl Schreiber:
Just write top right in the seach field (the lense) Win 10 and you'll find alot about this problem and what to do!

thanks

Onyebuchim Obike
184
Onyebuchim Obike  
  1. Do you connect to the internet through a Proxy?
  2. After the upgrade, was any other app that requires the internet to function stopped working apart from the MT4?


Francis Dogbe
10110
Francis Dogbe  
Onyebuchim Obike:
  1. Do you connect to the internet through a Proxy?
  2. After the upgrade, was any other app that requires the internet to function stopped working apart from the MT4?


no to all

the platform was working well before the upgrade

Daniel Stein
43818
Daniel Stein  

This issue was announced by Metaquotes at the 04.05.2018

https://www.mql5.com/en/forum/242676

Windows 10 April 2018 Update to make saved MetaTrader passwords invalid
Windows 10 April 2018 Update to make saved MetaTrader passwords invalid
  • 2018.05.04
  • www.mql5.com
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